04 · AI Solutions
AI solutions that work inside your business.
AI consulting, integration and training in one team: we build AI customer service, knowledge bases and agents on your systems and data, set up personal AI assistants, and teach your team to use Claude, ChatGPT and other models well.
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01 What’s included
AI Solutions
AI is more than a chat window. We build AI customer service, knowledge bases and agents on your systems and data, set up personal AI assistants, put AI to work in support, sales and operations, and train your team to use it well.
- 01
AI customer service
An AI agent for your website, WhatsApp and other channels that answers from your knowledge base around the clock, in several languages, and hands over to your team when needed.
- 02
AI knowledge base (RAG)
Manuals, policies, contracts and support history turned into an AI knowledge base that answers with the source attached.
- 03
AI agents & workflow automation
Agents that use your systems and follow your processes to handle sales follow-ups, orders and routine operations, built with n8n, Dify, Coze or custom code.
- 04
Personal AI agents
A private AI assistant for owners and key staff, such as a configured OpenClaw agent, for email, calendar, files and to-dos, with you in control of its data.
- 05
MCP & private deployment
MCP servers that securely connect Claude, ChatGPT and other models to your systems, and open-source models run on your own servers when data must stay in-house.
- 06
AI training for employees
Hands-on courses for owners and staff on ChatGPT, Claude, prompting and office automation, tailored to each role.
02 Who it’s for
Who it’s for
- 01
SMEs that want to save time
Customer replies, copywriting, translation and spreadsheet work can all be handed to an AI assistant.
- 02
Companies with internal systems
Let ChatGPT or Claude read and act on the data in your ERP or CRM through MCP.
- 03
Teams that care about data security
Private deployment and clear control over what the AI is allowed to see.
- 04
Teams that want to learn AI properly
From trying it out to using it well — AI built into the way you already work.
03 What you get
What you get
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Connected to your data
Secure connections to your internal systems — via MCP and more — so AI answers and acts on your real business data.
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Repetitive work, automated
Hand customer questions, document handling and reporting to AI, so your team can focus on higher-value work.
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A team that actually uses it
Hands-on training tailored to each role, from first steps to everyday fluency.
04 Deliverables
Deliverables
- 01 AI use-case assessment
- 02 Tool selection and deployment plan
- 03 MCP connector development and integration
- 04 Knowledge base setup and document preparation
- 05 Agent configuration, testing and launch
- 06 Access and data-security setup
- 07 Team training and playbooks
- 08 Review and optimization
05 How we work
Four steps from idea to growth.
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Discovery
We learn your business, customers and goals, and audit your site, competitors and search opportunities.
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Proposal
A clear plan with scope, timeline and price, where every item ties back to a goal.
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Design & build
Design, development and testing in stages, with your sign-off at every key milestone.
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Launch & grow
Ongoing SEO, analytics and optimization so your website keeps bringing in customers.
06 FAQ
FAQ
What is MCP (Model Context Protocol)?
MCP (Model Context Protocol) is an open standard that lets AI such as Claude and ChatGPT connect to databases, files and business systems in a consistent, controlled way. With it, AI can read and act on the data you authorize — not just chat.
Is it safe to use ChatGPT with company data?
We choose the right setup for how sensitive your data is — access controls, enterprise plans or self-hosted deployment — and follow the EU GDPR.
Which employees need AI training?
Owners, managers and front-line staff alike. We design exercises for each role — sales writing outreach emails, support handling enquiries, operations analyzing data.
ChatGPT or Claude: which AI is best for business?
Each has its strengths, and some tasks suit one better than the other. We compare them on your real tasks, and many teams end up using both.
Can we use AI without technical staff?
Yes. We set the tools up and train your team in Chinese, Spanish or English; daily use needs no coding.
Can AI help with our customer service?
Yes. We set up an AI customer service agent on your website, WhatsApp or other channels that answers from your own knowledge base, in several languages, and passes the conversation to your staff when a person is needed. If you prefer, AI can simply draft replies for your team to review before sending.
How do you build an AI knowledge base (RAG) for a company?
We gather what the AI should know (product manuals, policies, contract templates, support history), clean and organize it, and index it for retrieval (RAG). Claude, ChatGPT or a self-hosted model then answers from those documents and can show the source. Access is set by role, and sensitive material can stay on your own servers.
What is a personal AI agent, and is it safe?
A personal AI agent is an assistant that works only for you: connected to your email, calendar, files and chat apps, it gathers information, drafts replies, tracks to-dos and runs routine tasks. We install and configure it (for example an open-source agent such as OpenClaw), decide what it may access, require your approval for sensitive actions and show you how to use it day to day.
What can AI agents do for a small business?
An AI agent doesn't just answer questions: it takes steps in your tools. It can read an enquiry from email or WhatsApp, check your CRM or stock, draft a quote and update the record, asking a person to approve anything important. Good first uses are lead follow-up, orders and bookings, and routine reports. We build agents with n8n, Dify, Coze or custom code, starting with one process.
07 Other services
Other services
- 01
Web Design & Development
Premium, fast, mobile-first websites and ecommerce stores - 02
App & Software Development
iOS and Android apps, desktop software, business systems - 03
Automation & Custom Tools
Internal tools, automation, web tools and browser extensions - 04
SEO & GEO
Get found on Google and in AI answers - 05
Digital Marketing
Google Ads, social media and ecommerce - 06
Strategy Consulting
Business strategy and digital transformation